When something really matters, do you have the skills to persuade an alternate view?

We often shy away from difficult conversations because we don’t know how to phrase them in such a way that it generates a win/win result. But if you don’t address the elephant in the room, the situation could escalate to the point where there is no chance of repairing the situation or relationship.

Persuasive speaking skills can be learned. One of the most effective techniques to use is to tell a story. Here’s an example:-